ZIPS Car Wash Names Frank Ragan Chief Operating Officer

ZIPS Car Wash continues to expand its executive leadership team with the hiring of longtime leader Frank Ragan as chief operating officer. Ragan joins ZIPS Car Wash with more than 20 years of leadership experience in multi-unit operations across national retail and consumer-facing industries at GameStop and Starbucks. He is recognized for championing initiatives that improved customer experience, employee engagement and operational consistency.

“I’m passionate about helping every team member grow and reach their potential. Together, we’ll create opportunities for success while living our values to be good, inspire others and go beyond to deliver exceptional experiences,” said Frank Ragan, chief operating officer at ZIPS Car Wash. “We’re committed to providing the structure, support, and resources our teams need to win and set the standard for service and delivering excellence for our people and customers,” he added.

Ragan progressed through leadership roles during his 18-year career with GameStop, from store leader to vice president of store operations, driving enterprise-wide programs for operational systems, talent development and cost optimization during a major turnaround. During his time with Starbucks, Ragan served as vice president of regional operations for the Mid-South, leading one of the highest growth regions in the U.S. with a people-first mentality. He fostered collaboration and created structured systems that empowered teams to succeed.

“Frank is joining us at an important moment in the history of our growing business, and his experience and perspective will be critical as we move into our next phase of growth and development,” said Pete Nani, CEO of ZIPS Car Wash. “We value strong, independent thinking and Frank’s proven ability to accelerate growth, build strong teams and implement innovative processes without sacrificing quality will only enhance our day-to-day operations,” he added.

Ragan and his wife Jen enjoy spending time with their two children and creating memorable experiences for their family. He enjoys exercising, reading and watching any sports team from Philadelphia, Pennsylvania, his hometown.