This SPECIAL EDITION marketing panel explores consumer habits changes, traffic patterns and cutting through the noise! Plus, a rousing game of Thumbs Up/Thumbs Down and what it's like to start an unlimited program in 2020.

An original express car wash operators in the United States, Marcus Kittrell, joins us to talk about his rationale for going express. We'll also hear a great story of a conversion, and how Mammoth Holdings was the right partner when it came time to consider next steps in Kittrell's car wash career.

We are joined by Bob Dubinsky, CEO and President of Waterway Carwash. Bob shares his company's philosophy on innovation and growth and his strategies for long-term commitments to the people and the growth of Waterway.