MONDAY, November 15 | Room: N254/N256 | Offered twice at 8:00 a.m. and 9:15 a.m.
This program will change the way companies and organizations look at marketing, sales, advertising, and overall customer experience.
Based on his brilliant new book, Marketing Rebellion: The Most Human Company Wins, Mark Schaefer takes each audience on a discovery of surprising consumer realities. Weaving research with entertaining stories, Mark shows how an entirely new mindset is needed to meaningfully connect with customers in a rebellion against marketing, advertising, and PR.
Attendees will leave with new inspiration and new information on how they can incorporate strategies such as live experiences, people and culture, and story into their marketing, sales, and customer service processes at their car washes.