2019 Education

2019 Premium Education Program

In 2019, the Premium Pass offered exclusive access to the in-depth knowledge you need to grow your operations with a deep dive into areas critical to your business success.

1. Choose your path. Each path began with an Impact Session, where attendees explored context and leading ideas with an inspiring subject-matter expert.

2. Choose your Breakout Sessions for two back-to-back learning courses.

3. In the closing Wrap-Up Workshop on Wednesday, attendees joined an interactive, facilitated discussion and took home actionable steps to immediately apply to their operations.


Click the session titles below for full details about what attendees learned in each content path.


Technology, Sponsored by ICS

MONDAY
Discover how to reimagine your business to increase revenues, the impact of data on the customer experience, and the role augmented reality and more can play in the car wash.
IMPACT SESSION:

IMPACT SESSION: The Future of Consumerism

BREAKOUT SESSIONS:

Talent Management

MONDAY
Master how to improve your leadership in your car wash and attract, train and retain top talent.
IMPACT SESSION:

IMPACT SESSION: Lead Like a Coach

BREAKOUT SESSIONS:

Business Strategy

TUESDAY
Understand how and why you should create a subscription base, the economic trends that will impact your business, and how to position your operations for changes to come.
IMPACT SESSION:

IMPACT SESSION: Future-Proofing Your Business

BREAKOUT SESSIONS:

Marketing

TUESDAY
See how to retain and delight customers, strategies and tactics to set your car wash apart from the crowd, and the five principles you need to thrive in the digital age.
IMPACT SESSION:

IMPACT SESSION: Talk Triggers

BREAKOUT SESSIONS:

Wrap-Up Workshops

WEDNESDAY

Join closing Wrap-Up Workshops in one of the four content paths for an interactive, facilitated discussion to bring it all together. You'll explore everything you learned and take home action steps you can immediately apply to your operations.

Fast Lube

MONDAY AND TUESDAY
Get acquainted with the technology impacting various segments of the quick lube industry, and learn how to increase the future value of your business.
IMPACT SESSION:

IMPACT SESSION: State of the Fast Lube Industry

BREAKOUT SESSIONS: