Session Details

Big Data and the Retail Revolution

Monday, May 13 | 9:15 AM - 10:15 AM | Room 209
Monday, May 13 | 10:30 AM - 11:30 AM | Room 209

Presented by Doug Stephens, Founder and Author, Retail Prophet

Ninety percent of the data that exists today was created within the last two years. And while the sheer volume and velocity of data is definitely astonishing, what’s even more compelling is our growing capacity to gather, analyze and make sense of it all. From social media streams, videos and reviews to weather, traffic and machine-to-machine communication, each day a virtual universe of data is being created. Smart brands are honing their understanding of that data and its potential impact on every aspect of their customer’s experience with their brand. This talk will provide a clear view into the future of retail by examining this new and amazing data deluge and how pioneering brands around the world are turning it into a new world of opportunity.

Doug StephensAbout Doug Stephens

Doug Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of the world’s best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, BMW, Citibank, and Intel. Doug is also listed as one of retail’s top global influencers by Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains. Doug is the author of two groundbreaking books - The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a PostDigital World (2017) Doug is also the nationally syndicated retail columnist for CBC Radio and sits on the advisory boards of the Dx3 Digital Conference and the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. Doug speaks regularly to major brands and organizations across North and South America, Europe, Asia, The Middle East and Australia.

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