THE CAR WASH SHOW 2020 HAS BEEN CANCELLED

DUE TO CORONAVIRUS
AND U.S. TRAVEL GUIDANCE

READ MORE

Session Details

Leading a Customer Centric Car Wash Operation

PREMIUM PASS | Business Strategy Path
Tuesday, April 7 | 9:15 AM - 10:15 AM
Tuesday, April 7 | 10:30 AM - 11:30 AM

Presented by Chip Bell
Sponsored by
NCS

Companies that put customers in the center of their work attract the best employees and create the most loyal customers. Chip Bell has worked with many of the most customer-centric companies around the world and shares the secrets of what makes them so successful. Smart car wash operations differentiate their service from their competitors by focusing on delivering value-unique not just value-added experiences.

Chip BellAbout Chip Bell

Chip R. Bell is a renowned keynote speaker and the author of several award-winning national and international best-selling books on the customer experience. In 2019 Global Gurus ranked for the fifth year in a row among the top 3 best keynote speakers in the world on customer service—two years in the #1 spot. He was a highly decorated infantry unit commander with the elite 82nd Airborne and a guerilla tactics instructor at the U.S. Army Infantry School. Dr. Bell holds graduate degrees from Vanderbilt University and the George Washington University.

Categories: Premium Education, Premium Pass
REGISTER NOW