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Schedule of Events

Please note, scheduled times and activities are subject to change.

Tuesday, Oct. 24

 4:30 - 6:30 p.m.  | The Party Starts Here! - Ernest Morial Convention Center - Great Hall


Wednesday, Oct. 25

8:30 a.m.  | Eat. Drink. Network. Learn. Repeat. - Breakfast in Great Hall
9 a.m.  | Wash Talks begin.
4 p.m.  | Get Back to Work!

 

Wash Talks Schedule

TIME

TITLE

SPEAKER

COMPANY

STAGE

9:00
 | Watch Out! Do you have the right safety program?
David Begin
Wild Blue Car Wash
Dry
9:20
 | 2, 4, 6, 8… how many packages make good customer bait?
Joel Miller
Zep Vehicle Care, Inc.
Shiny
9:40
 | Fix it, or forget about it! Successful preventative maintenance programs.
John Roush
Moo Moo Express Car Wash
Clean
10:00
 | Have you tried the buffet? Why more operators are going "unlimited."
Todd Davy
DRB Systems
Dry
10:20
 | Riding the rocket. How to manage exceptional site growth.
Ken Littrell
Clean Sweep Car Wash
Shiny
10:40
 | Love it or lose it. How to create a great employee environment.
Mandi Brower
Quality Car Wash
Clean
11:00
 | Windshield time
BREAK
 
 
11:20
 | The 411. The customer data you should gather and use.
Jimmy Starnes
Wash Me Fast LLC
Dry
11:40
 | Permit Potential. The opportunity for site conversions
Bob Schaefer
AVW Equipment
Shiny
12:00
 | Brand Aid - how you can build a reputation that grows your business.
Scott Horner
Terrible Herbst
Clean
12:20
 | Getting Suds Smart. Making detergent selections.
Carey Petersen
Blendco Systems
Dry
12:40
 | Car Wash Boot Camp. Getting new hires to contribute right away.
Pedro Briceno
Autobell Car Wash, Inc.
Shiny
1:00
 | Evolution or extinction - Where will tomorrow's car wash business be?
Eric Wulf
International Carwash Association
Clean
1:20
 | Windshield time
BREAK
 
 
1:40
 | From &$%* to ❤️. Dealing with customer complaints.
Robert Andre
Sonny's Enterprises LLC
Dry
2:00
 | Big Short or Long Game - what consolidation means for the industry.
Aaron Green
Focused Car Wash Solutions
Shiny
2:20
 | Where is the button?! Managing new car wash technologies.
Eric Wulf
International Carwash Association
Clean
2:40
 | Darts or Data? New thinking on site selection.
Larry McCarty
Mark VII Equipment Inc.
Dry
3:00
 | Grease the skids… using fast lube to grow your store sales.
John Roush
Moo Moo Express Car Wash
Shiny
3:20
 | Not tweeting? SAD! How to use, or abuse, social media.
Matt DeWolf
International Carwash Association
Clean
3:40
 | Shh… we know 10 things about your customers…
Claire Moore
International Carwash Association
Dry

 

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